Clinics and healthcare

Marketing for clinics: from Google to a booked appointment.

For clinics, practices and laboratories that want more patients booking, without relying only on referrals. Domma handles all your communication and connects marketing to your front desk, within your professional council’s rules.

Who it's for

Medical and dental clinics, private practices, laboratories, diagnostic and therapy centers.

What we deliver

  • Google, website and social media
  • WhatsApp, booking and reminders
  • CRM and results dashboard
  • Video, branding, TV and radio

How long it takes

First delivery within 15 days.

How we measure

Contacts, bookings and where each patient came from.

The patient journey

From Google to the appointment, every step connected.

  1. 01
    Google search

    Google Ads and local SEO put your clinic among the top results.

  2. 02
    Google Business Profile

    A complete profile, with photos, hours and answered reviews.

  3. 03
    Clinic website

    Pages by specialty, fast on mobile, with the booking button always in sight.

  4. 04
    WhatsApp

    Instant automatic reply with triage, then the front desk takes over.

  5. 05
    Scheduling

    The patient picks a time, and the appointment goes into the schedule and the CRM.

  6. 06
    Reminder

    Automatic reminder before the visit, confirmed with one tap.

  7. 07
    Review

    After the visit, a Google review request closes the loop.

Every step connected. Fewer patients lost along the way.

The problem

When marketing doesn’t talk to the front desk, patients book somewhere else.

  • Patients search on Google and find another clinic first.
  • WhatsApp takes too long to answer, and whoever asked for a slot gives up.
  • No-shows and cancellations without reminders leave gaps in the schedule.
  • Every time the agency changes your account manager, you tell the same story again.
  • Ads rejected, or made without checking your professional council’s rules.
Solutions

Everything a clinic needs, in one hub.

Each solution works on its own and works better connected to the others. In the diagnosis, we show you where to start.

(01)Get found

  • Google Business Profile

    A complete profile: clinic photos, hours, questions and answered reviews.

  • Local SEO

    Pages by specialty and by city to show up in organic search.

  • Google Ads

    Ads for people already searching for your service, within Google’s healthcare policies.

(02)Earn trust

  • Educational content

    Posts and carousels that explain, with no promise of results and no sensationalism.

  • Video at your clinic

    Your team, your facilities and explanations, filmed by our video team.

  • Brand and materials

    Brand identity, uniforms, stationery and signage in the same language.

  • Google reviews

    Review requests at the right moment, and a reply to every review.

(03)Turn contacts into appointments

  • Website and landing pages

    Fast on mobile, with specialties, health plans and the booking button in sight.

  • Automated WhatsApp

    Instant reply, triage by specialty and hand-off to the front desk.

  • Online booking

    Patients pick a time on the website or on WhatsApp.

  • Reminders and follow-ups

    Reminders before the visit and follow-up notices, to reduce no-shows.

  • AI assistant

    Answers common questions, such as health plans, test preparation and address, at any hour.

(04)Measure and grow

  • CRM

    Every contact with source, stage and history, so the front desk loses no one.

  • Results dashboard

    Contacts, bookings and where each patient came from, in the monthly report.

  • TV, radio and billboards

    Regional media aligned with your digital campaigns. The media budget is paid separately.

Within the rules

Healthcare advertising has rules. We work within them.

Your council’s rules

Every piece follows the advertising rules of your professional council (such as CFM and CFO in Brazil): the responsible professional is identified, with no promise of results and no sensationalism. Final approval is always yours.

Platform policies

Google and Meta restrict healthcare ads and the use of health data for targeting. Campaigns are planned within those rules.

Patient data

Health data is sensitive data under Brazil’s data protection law (LGPD). CRM and automations have restricted access, and patient images are only used with written consent.

Portfolio

In healthcare, who already works with us.

A clinical laboratory, a medical clinic and an osteopathy practice: websites, branding and materials made by our team.

Domma's work for ALT Laboratório
ALT Laboratório Website
Domma's work for ALT Laboratório
ALT Laboratório Uniform
Domma's work for NCS Osteopatia Integrativa
NCS Osteopatia Integrativa Website
Domma's work for NCS Osteopatia Integrativa
NCS Osteopatia Integrativa Stationery

A CONFIRMAR: imagens ilustrativas geradas a partir do material real dos clientes.

FAQ

Questions every owner asks before hiring.

No fine print.

Get my free diagnostic
Is the ad budget included?

No. The plan covers the team's work. The media budget (Meta, Google, TV, radio, billboards) is paid by you, separately, and defined together in the plan.

How soon does it start?

The first delivery is published within 15 days of signing.

How long is the contract?

A minimum of 6 months, then 30 days' notice.

Do you work all over Brazil?

Yes. We have clients in several Brazilian states, as well as in Paraguay, Argentina and Egypt. Planning, meetings and follow-up happen online, and when production calls for it, our team travels to your city to film and photograph your company up close. That way the content looks like your business, not a stock photo. Travel is agreed in advance, with dates and costs approved by you.

I already have a marketing person. Do I need to let them go?

It's entirely up to you. If you want to keep your team, great: Domma takes over strategy and heavy production, coordinates the people who already work with you and guides the day to day, so everyone follows the same plan. The people who know your company stay on, now with direction and a full team behind them. If you prefer, we can also take over all communication. Either way, you stop being the marketing manager.

How much does it cost?

It depends on the scope. In the free diagnostic you'll learn what will be done and what it costs. And if Domma isn't the right fit for you, we'll tell you right away.

Do you know my professional council’s advertising rules?

Yes. Every piece follows your professional council’s rules (such as CFM and CFO in Brazil): the responsible professional is identified, with no promise of results and no sensationalism. Final approval is always yours.

Can we advertise procedures on Google and Meta?

Yes, within each platform’s healthcare policies, which restrict some topics and the use of health data for targeting. Campaigns are planned to follow those rules.

Does booking connect to the system I already use?

We check this in the diagnosis. When your system allows integration, we connect both; when it doesn’t, we set up a booking flow your front desk follows.

Is patient data kept safe?

Health data is sensitive data under Brazil’s data protection law (LGPD). CRM and automations are set up so only those who need it have access, and nothing showing a patient is published without written consent.

Free diagnostic

Ask for your clinic’s diagnosis.

It takes 1 minute. Our team replies the same business day.

  1. You fill it in. It takes 1 minute.
  2. Our team replies the same business day and schedules the meeting.
  3. In the 30 to 45 minute meeting, online or in person depending on your city, you leave with a plan and investment recommendation.
Industry
Who handles communication today?
How much do you plan to invest per month in communication management, not counting media?

Media is what you pay Meta, Google, TV and radio. It's separate.